Refund and Returns Policy
Overview
Welcome to Ultimate Remydy. By using our website (https://ultimateremydy.co.uk), you agree to the following terms and conditions. Please read them carefully before making a purchase.
Returns & Refund Policy
Our return policy lasts 30 days from the date of purchase. If 30 days have passed, unfortunately we cannot offer a full refund or exchange.
To be eligible for a return:
- The item must be unused and in its original condition
- It must be returned in the original packaging
- A receipt or proof of purchase is required
🚫 Please do not send your purchase back to the manufacturer.
Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods (food, flowers, etc.)
- Newspapers or magazines
- Intimate or sanitary products
- Hazardous materials or flammable liquids
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
Partial Refunds (if applicable)
Partial refunds may be granted in the following cases:
- Items showing obvious signs of use
- Opened media products (CDs, DVDs, software, etc.)
- Items not in original condition, damaged, or missing parts
- Returns made after 30 days
Refunds
Once your return is received and inspected, we will notify you via email.
- If approved → refund will be processed to your original payment method
- Processing time may vary depending on your bank or card provider
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account
- Contact your credit card company
- Contact your bank
If the issue continues, please contact us at:
👉 [your email here]
Sale Items
Only regular-priced items may be refunded.
Sale items are non-refundable.
Exchanges
We only replace items if they are defective or damaged.
To request an exchange:
👉 Email us at: [your email here]
👉 Send your item to: [your address here]
Gifts
- If marked as a gift → you will receive a gift credit
- If not marked as a gift → refund will be sent to the original buyer
Shipping Returns
To return your product:
👉 Send to: [your address here]
- Return shipping costs are customer’s responsibility
- Shipping costs are non-refundable
- If a refund is issued, return shipping will be deducted
For high-value items, we recommend using a trackable shipping service. We cannot guarantee receipt of returned items.
Need Help?
If you have any questions regarding returns, refunds, or our terms:
👉 Contact us at: info@ultimateremydy.co.uk
We offer a curated collection of modern fashion designed for everyday comfort and style. Discover quality pieces that blend timeless design with the latest trends.
Quick Links
Contact Links
Phone: 07765512243
Email: Info@ultimateremydy.co.uk
Address: 15 Allerfield Road, London ,
England, SE63DG
Company number : 13805236
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